Returns Policy

Returns Policy

Shop With Confidence at KHAIRUL LLC

At KHAIRUL LLC, customer satisfaction is important to us. We want you to feel confident when shopping with us. This Refund and Returns Policy explains the conditions and process for returning eligible products and requesting refunds.

1. Return Eligibility

Customers may request a return for eligible products subject to the following conditions:

• The item must be unused and in its original condition.
• The product should be returned with its original packaging, accessories, and tags, where applicable.
• Proof of purchase or order confirmation may be required.
• Return requests must be submitted within 30 days of delivery, unless otherwise required by applicable law.

2. Non-Returnable Items

Certain products may not be eligible for return, including:

• Items marked as final sale or non-returnable.
• Products damaged due to misuse or improper handling.
• Personalized or customized products, where applicable.
• Items excluded from returns under applicable laws.

3. How to Request a Return

To request a return, please follow these steps:

1. Contact our customer service team by email.
2. Provide your order number and product details.
3. Explain the reason for your return request.
4. Wait for our team to review your request and provide instructions.
5. Ship the approved return according to the instructions provided.

Please do not send products back without receiving return instructions.

4. Damaged, Defective, or Incorrect Items

If you receive a damaged, defective, or incorrect product, please contact us as soon as possible after delivery.

Include your order number, a description of the issue, and supporting photographs where appropriate. Our team will review your request and work toward an appropriate resolution.

5. Refund Process

Once an eligible returned item has been received and inspected, we will notify you about the refund decision.

Approved refunds will generally be issued to the original payment method. Processing times may vary depending on your payment provider or financial institution.

6. Shipping Costs for Returns

Return shipping costs may be the customer’s responsibility unless the return is due to an incorrect, damaged, or defective item, or applicable law requires otherwise.

Original shipping charges may not be refundable unless required by applicable law or stated otherwise at the time of purchase.

7. Exchanges

If you need a different product or replacement, please contact our customer service team. Exchanges are subject to product availability and applicable return conditions.

8. Cancellations

If you wish to cancel an order, please contact us as soon as possible. Cancellation requests can only be accommodated before the order has been processed or shipped, where applicable.

9. Late or Missing Refunds

If you have not received an approved refund:

• Check your original payment account.
• Contact your bank or payment provider.
• Allow additional processing time.
• Contact our customer service team if the refund is still missing.

10. Contact Us

For questions about returns, refunds, exchanges, or order cancellations, please contact us.

Company: KHAIRUL LLC

Email: info@khairulllc.com

Phone: +1-800-234-5678

Address: 7901 4TH ST N #12839, ST. PETERSBURG, FL, 33702

Our Commitment

We value your trust and appreciate your business. Our goal is to make every shopping experience with KHAIRUL LLC convenient, transparent, and reliable.

KHAIRUL LLC – Your Satisfaction Matters to Us!